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Dealing with Fraud in 2025

By Nadine Donato


As the years progress and technology becomes savvier, scams and frauds both online and on the phone are becoming more persistent and smarter. Between deep-fakes and Phishing alone scams have gone way up in the past few years. Add to this the new emergence of Artificial Intelligence (AI) and it seems like a very scary landscape out there.

But there are a few simple rules you can remember and implement so hopefully you won’t become victim to any of them.

Below are some tips on the types of scams out there and what you can do to spot them.

Emails: Scammers are getting smarter with emails and are actually using the real company logos on the correspondence, so at first and even second glance the email seems legitimate. But there are a few things they can’t fake. First, check out the address of the sender. You can do this by holding your mouse over the name. If the email is supposed to come from Amazon for example, the email might be misspelled as Amazzon, or the email might be a series of numbers and letters, or a suspicious name. Second, if the email appears to be about an invoice or an amount you owe, STOP. Go to the website itself (in this example Amazon) and log in to your account to make sure everything is okay. Most companies do not send you invoices by email so that in itself is suspicious. Third, be extra suspicious of all utilities, phone, gas, electric.


Instead of replying to these emails, go to the actual website and log in. If you don’t have an online membership with them, then pick up your phone and call your utility company.


Texts: Never reply to a text you don’t recognize as this will tell the scammer they have “A live one” on the line. A typical current scam for example is a text from Con Edison saying your bill is overdue, or needs attention and to call this number. If you call this number there is a scammer on the other side saying “Hello, Con Edison.” Instead go to the actual Con Edison website and get their real phone number. To make sure it is the actual website (yes, this is how bad it can get) you should either see https:// in the top bar (notice the S) or you will see a picture of a lock and if you put your mouse over it it will say secured site. This tip goes for all business websites.)


Phone: If you answer the phone and are in conversation with a person, beware of any time they are asking for a deposit, a down payment or anything to do with money. Remember, you don’t know this person despite who they say they are. THEY called YOU. It is perfectly acceptable to just hang up.


And the most important thing of all, take your time. Question things. One of the biggest mistakes people make is to succumb to pressure, or panic, and all reasoning goes out the window. (“If you don’t do this now you will be fined! Your Social Security payments will stop!

You will lose out on this valuable opportunity!”) and the list goes on and on. Keep a calm mind, make decisions very slowly and if in doubt hang up and call the company directly. Even if it is the real company they will appreciate the double checking as fraud costs them money too!

AARP has several good articles on fraud as well as where to report anything. Go to Google and type in AARP FRAUD NETWORK and you will see the website come up.

There is a wealth of information on different frauds that are out there to watch out for as well as more tips.
A Real Member's Story

As the MarCom team was putting the finishing touches on this newsletter, a member of the team fell victim to a credit card scam. The scammers gave her a number to call back and engaged her on the phone for almost an hour.

Betty's Tip - If you ever get a phone call, email or text about your bank or credit card account, do not engage. Call your bank or credit card company directly with the number that is on the back of your card to verify.

Ever Been Scammed?

Share your story and or tips with us for our follow-up article in the next newsletter.



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